Booking a Program
To book a program, please call the Conservation Education Department at 262-636-9580 or email us at education@racinezoo.org. Programs can be paid for with cash, check, or credit card. We do request half of payment as a non-refundable deposit in advance of the program. Full payment is due before your program begins.
Late Arrivals
Due to the popularity of our programs, we may not be able to accommodate your group if you arrive late. Please make every effort to call the Zoo at 262-636-9580 if your group will be arriving late for your program. We will do our best to accommodate late arrivals, but we reserve the right to cancel or adjust program length depending on the availability of staff. No refund will be given to late arrivals.
Cancellations
Cancellations of your visit due to weather or road conditions are your decisions. However, refunds may be given due to extreme circumstances. Programs canceled 48 hours in advance will receive a partial refund. Programs canceled with less than 48 hours notice will not receive a refund. Please call us as soon as possible to let us know of any cancellations, and we will do our best to reschedule. The Racine Zoo reserves the right to cancel any program due to unforeseen circumstances for a full refund.
